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Technology Services

An image of an Acer Chromebook.
Technology Device Request Procedure

The Technology Services Department reports unprecedented demand by the community for student technology devices. Since the global demand for Chromebooks doesn't look to be getting better anytime soon and our student 1-to-1 program is only Grades 7 - 12, we are taking the following action to help families in need:

This school year we are allowing students that have personally-owned technology devices to bring them into school. Students will be reminded they are still expected to follow our 
Student Responsible Use Policy at all times. This action should help reduce the demand for technology devices to those in real need. 

RETURNING SCHOOL-ISSUED DEVICES:
 If your son or daughter has a school-issued device you wish to return, which we can then make available to a family in need. Now that school has resumed, you may return those devices to their school.

7-12TH GRADES -- WANT TO OPT OUT OF AN NPS DEVICE AND USE YOUR OWN?
 Students in Grades 7 - 12 who opt to return their school-issued device may apply for a refund of the annual fee by filling out this form.

Technology Device Distribution Process for Students in Need: The Technology Services Team has collected Chromebooks from all schools and is pleased to make them available to students in need. 

Technology Device Distribution Days: For the time being, we will distribute devices each Tuesday and Thursday from 1:00 to 3:00 pm from the back of Natick High School. We ask all families to approach Natick High from Route 27. Then, take the first left onto the campus by the Preschool parking lot, and follow the loop around the back of the building. Please stay in your car so we can all practice appropriate social distancing, and keep this process as safe as possible for everyone.

Important: Please fill out 
this form and bring it to a device distribution day.

Device Repair: If you have borrowed a device from us and it needs to be repaired, please fill out this form. Then, return both the device and the form during a scheduled device distribution day.

Note: The Technology Services Department is no longer taking requests for devices via the parent support email and will distribute devices only during a scheduled device distribution day. If you had previously contacted us and have not yet received your device, you now need to go to a scheduled device distribution day. 

NEW! NPS Equipment Loan: Support & Login Instructions

REMOTE SUPPORT FOR FAMILIES

TECH DEVICE SUPPORT

To report technical/device issues for students of any grade level, please email: parentsupport@natickps.org.

POWERSCHOOL SUPPORT

Anyone experiencing problems getting into our PowerSchool Parent Portal please email: pssupport@natickps.org. 

 

Faculty, staff, and students with school-issued email accounts (Grades 5 - 12) can email helpdesk@natickps.org as you normally would for support. Note: Families are discouraged from emailing Dr. Nolin or the School Committee directly for technology device requests, as it severely delays submission time to the Technology Services Department. Thank you for your cooperation!



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